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DoggieCarriers.com
1502 Saint Andrews Dr.
Redding, CA 96003
530.241.8668
888.354.0034

© Copyright 2009
Doggiecarriers.com
All rights reserved.
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FAQs

1. Do I Have To Pay Sales Tax?
Only items shipped to a California address will be charged 8.25% sales tax.

2. How Secure Is Shopping Online With DoggieCarriers.com?
DoggieCarriers.com has partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks adhering to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

3. What Types Of Payment Do You Accept For Online Purchases?
At the time of CHECK OUT, you will be offered the choice of American Express, Visa, MasterCard, and Discover cards as well as PayPal. If you wish to pay by check, simply print out your order and send it with your check to:

DoggieCarriers.com
1502 Saint Andrews Drive
Redding, CA 96003

Customers paying by check will have their orders shipped once checks have cleared.

4. How Am I Billed?
Charges on customer’s credit cards will appear as DoggieCarriers.

5. What If I Have A Question Or Need Additional Information About My Purchase?
Since DoggieCarriers.com is an Internet based business, you may contact us by email or phone and we will respond promptly.

6. Do You Have A Printed Catalogue?
We are constantly updating and adding new products, therefore, we do not offer a printed catalogue.

7. Do You Ship Outside Of The Continental United States?
We currently ship to the continental United States, Alaska, Hawaii, Puerto Rico, and Internationally. Most of our items can be shipped Internationally with few exceptions. Please contact us before ordering for shipping rates outside of the contiguous 48 states.

 

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