1. Do I Have To Pay Sales
Tax?
Only items shipped to a California address will be charged 8.25%
sales tax.
2. How Secure Is Shopping
Online With DoggieCarriers.com?
DoggieCarriers.com has partnered with Authorize.Net, a leading
payment gateway since 1996, to offer safe and secure credit card
transactions for our customers.
The Authorize.Net Payment Gateway manages the
complex routing of sensitive customer information through the
credit card and electronic check processing networks adhering
to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology
for secure Internet Protocol (IP) transactions
Industry leading encryption hardware and
software methods and security protocols to protect customer
information.
Compliance with the Payment Card Industry
(PCI) Data Security Standard.
3. Can I use International Shipping? International Shipping Now Available!
We have partnered with Bongo International Parcel and Mail Forwarding to
service our international customers.
Bongo International provides it's customers with their very own US address
(not a P.O. Box). Once you have a US address, you will be able to make
purchases with us as well as other US based online retailers.
Bongo receives your purchases and logs them into their online system
where you can consolidate them with other orders.
This process saves international customers up to 82% off typical
international shipping rates.
Step-By-Step Order Guide:
1. Shop for your items on our website and add them to your cart.
2. Setup your Bongo International account by clicking the below image.
3. After signup, Bongo will provide you with your very own US address.
4. Back at our site, proceed to checkout.
5. Enter your new US address supplied by Bongo as your SHIPPING Address.
6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
7. Choose your domestic shipping method, and Place Order.
8. Once completed, finish your verification process with Bongo.
9. Bongo will take over from here, so communicate directly with them for delivery of your order.
If you have any questions, please feel free to contact Bongo through
live chat or
by e-mail.
They will be glad to assist you.
Click Below to Get Started!
4. Do You Offer Any Other International Shipping Methods?
Some products can be shipped directly from DoggieCarriers.com by US Priority Mail.
Please contact us before ordering if you have any questions.
5. What Types Of Payment
Do You Accept For Online Purchases?
At the time of CHECK OUT, you will be offered the choice of American
Express, Visa, MasterCard, and Discover cards
as well as PayPal. If you wish to pay by check,
simply print out your order and send it with your check to:
DoggieCarriers.com
1502 Saint Andrews Drive
Redding, CA 96003
Customers paying by check will have their orders
shipped once checks have cleared.
6. How Am I Billed?
Charges on customer’s credit cards will appear as DoggieCarriers.
7. What If I Have A Question
Or Need Additional Information About My Purchase?
Since DoggieCarriers.com is an Internet based business, you may
contact us by email or phone and we will respond promptly.
8. Do You Have A Printed
Catalogue?
We are constantly updating and adding new products, therefore,
we do not offer a printed catalogue.
DoggieCarriers.com
