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 Includes Members Only Specials
DoggieCarriers.com
1502 Saint Andrews Dr.
Redding, CA 96003
530.241.8668
888.354.0034

© Copyright 2009
Doggiecarriers.com
All rights reserved.
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FAQs

1. Do I Have To Pay Sales Tax?
Only items shipped to a California address will be charged 8.25% sales tax.

2. How Secure Is Shopping Online With DoggieCarriers.com?
DoggieCarriers.com has partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks adhering to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

3. Can I use International Shipping?
International Shipping Now Available!

We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.

Bongo International provides it's customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.

This process saves international customers up to 82% off typical international shipping rates.

Step-By-Step Order Guide:
  • 1. Shop for your items on our website and add them to your cart.
  • 2. Setup your Bongo International account by clicking the below image.
  • 3. After signup, Bongo will provide you with your very own US address.
  • 4. Back at our site, proceed to checkout.
  • 5. Enter your new US address supplied by Bongo as your SHIPPING Address.
  • 6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
  • 7. Choose your domestic shipping method, and Place Order.
  • 8. Once completed, finish your verification process with Bongo.
  • 9. Bongo will take over from here, so communicate directly with them for delivery of your order.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started!

4. Do You Offer Any Other International Shipping Methods?
Some products can be shipped directly from DoggieCarriers.com by US Priority Mail. Please contact us before ordering if you have any questions.

5. What Types Of Payment Do You Accept For Online Purchases?
At the time of CHECK OUT, you will be offered the choice of American Express, Visa, MasterCard, and Discover cards as well as PayPal. If you wish to pay by check, simply print out your order and send it with your check to:

DoggieCarriers.com
1502 Saint Andrews Drive
Redding, CA 96003

Customers paying by check will have their orders shipped once checks have cleared.

6. How Am I Billed?
Charges on customer’s credit cards will appear as DoggieCarriers.

7. What If I Have A Question Or Need Additional Information About My Purchase?
Since DoggieCarriers.com is an Internet based business, you may contact us by email or phone and we will respond promptly.

8. Do You Have A Printed Catalogue?
We are constantly updating and adding new products, therefore, we do not offer a printed catalogue.

 

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