FAQs
1. Do I Have To Pay Sales
Tax?
Only items shipped to a California address will be charged 8.25%
sales tax.
2. How Secure Is Shopping
Online With DoggieCarriers.com?
DoggieCarriers.com has partnered with Authorize.Net, a leading
payment gateway since 1996, to offer safe and secure credit card
transactions for our customers.
The Authorize.Net Payment Gateway manages the
complex routing of sensitive customer information through the
credit card and electronic check processing networks adhering
to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology
for secure Internet Protocol (IP) transactions
- Industry leading encryption hardware and
software methods and security protocols to protect customer
information.
- Compliance with the Payment Card Industry
(PCI) Data Security Standard.
3. What Types Of Payment
Do You Accept For Online Purchases?
At the time of CHECK OUT, you will be offered the choice of American
Express, Visa, MasterCard, and Discover cards
as well as PayPal. If you wish to pay by check,
simply print out your order and send it with your check to:
DoggieCarriers.com
1502 Saint Andrews Drive
Redding, CA 96003
Customers paying by check will have their orders
shipped once checks have cleared.
4. How Am I Billed?
Charges on customer’s credit cards will appear as DoggieCarriers.
5. What If I Have A Question
Or Need Additional Information About My Purchase?
Since DoggieCarriers.com is an Internet based business, you may
contact us by email or phone and we will respond promptly.
6. Do You Have A Printed
Catalogue?
We are constantly updating and adding new products, therefore,
we do not offer a printed catalogue.
7. Do You Ship Outside Of The Continental
United States?
We currently ship to the continental United States, Alaska, Hawaii,
Puerto Rico, and Internationally. Most of our items can
be shipped Internationally with few exceptions. Please contact
us before ordering for shipping rates outside of the contiguous
48 states.
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DoggieCarriers.com
